EOI: Direct BPO Supplier Database

Direct BPO is a business process outsourcing provider based in Gaborone, Botswana. We have been in business since 2017 and are a 100% subsidiary of Mascom Wireless, the leading mobile network operator in Botswana.

We specialize in delivering customer experience management services and solutions 24/7/365 days across the private and public sectors; providing a wide range of services across multiple customer channels – phone, email, chat and social media.

Direct BPO is a 24/7/365 BPO company leading successful businesses toward a premier customer experience. From healthcare and education to banking, government, insurance, utilities, telecommunications, retail and a number of other industries, we are available to serve your customers around the clock with the courteous help and expert knowledge they need to stay engaged with your business.

Thanks to our years of customer management experience, we can deliver the exact tools, technology and staff you need to operate essential contact center and BPO services. Our full integration with your business begins by understanding you, your organization’s goals, and what your customers expect from you and your services. From there, we provide customer centric solutions tailored to your company’s needs.

We are looking to create a database of companies that offer the following services for an exciting new venture with Direct BPO.

  1. Catering
  2. Florists
  3. Beauty parlours
  4. Handy man
  5. Pool cleaning
  6. Landscaping and Garden services
  7. Garden water
  8. Pool water
  9. Spring Cleaning and house cleaning
  10. Pest control
  11. Cakes and cupcakes
  12. Mobile Toilet
  13. Mobile Fridge/Freezer
  14. Mobile Bars
  15. Car rentals
  16. Gift hampers
  17. Airport shuttle
  18. DJ and audio services
  19. Photographers/videos
  20. Tents
  21. Furniture rentals
  22. Pest control
  23. Tree cutting
  24. Personal trainer
  25. Personal shopper
  26. Hotel, lodge, B&B
  27. Tourism activities

Please send your company profiles to the following email with the following details

  • Company Name
  • Brief description of services
  • Contact Person
  • Contact Number
  • Email
  • Area of operation (eg City, town, village)

Email: DA@directbpo.co.bw