IT-IQ

Our Mission

  • Our course scheduling and delivery provides flexibility to meet our customer’s requirements
  • Our Managed Services focus on improved, effective and efficient IT operations through highly skilled and certified engineers and specialists.
  • Our consulting services provide advisory, strategy and implementation services and solutions to meet the ever-changing technology demands of our customers.

Our Vision

IT-IQ Botswana’s vision is to deliver high quality professional services that meet the changing needs of business and the individual nature of each client.

Our Core Values

  • Delivering Value Propositions
  • Outstanding Customer Service
  • Always Making Pioneering Technology Available
  • Maintaining The Highest Levels Of Certified Trainers And Engineers
  • Leveraging Partnerships With Industry Leaders
  • Working With Integrity

 

Products and Services: 

Managed Services

IT-IQ Botswana provides innovative solutions and services to manage, maintain and support your IT and telecommunications infrastructure. Our engineers ensure that your IT systems meet business requirements in performance and up-time. Industry-leading vendors such as Microsoft, Cisco, Ruckus and HP to name a few certify our team. Managed IT services are available on an ad-hoc or monthly service contract.

Our IT Support enables customers to increase operational efficiency and reduce and control operating costs. It allows you access to highly skilled resources, without the capital investment.

Our certified team of IT experts can provide you with the support on the following areas:

  • Lan Care
  • Outsourced Helpdesk
  • Managed Telephony
  • Server and Desktop Deployment
  • Disaster Recovery
  • Network Monitory
  • IT Asset Discovery
  • Offsite DR Hosting
  • VoIP Solutions
  • Firewall and VPN Deployment

Consulting

IT-IQ Consulting Services are available to partner with you an advise you key projects in Training, Operations Management, Information Technology and Telecommunications that can be leveraged to add value to your company. We help you unravel what hardware, software and connectivity needs are best suited to your budget and your organization.

Our consulting offering is as follows:

  • IT Audits and Gap Analysis
  • Business Requirements
  • Proposed Technology Solutions to close gaps and achieve business requirements
  • Recommendation of hardware and software requirements
  • Recommendations on connectivity including wireless
  • Leveraging industry partners to deliver cost savings
  • IT project management
  • Installation and Management of Solutions
  • Bundling of Training Solutions to enhance in-house competency

Training & Testing

IT-IQ has over a decade worth of experience providing industry certified training and testing that is BQA accredited. Being BQA accredited means we follow and are bound by the National Credit and Qualifications Framework. We maintain a team of highly qualified and certified training staff and use official curriculum to deliver our training.

Our core training and testing offerings are:

  • ITIL Foundation Courses and Certification
  • CompTIA Training and Testing
  • Microsoft Partner Training and Testing
  • Cisco Training and Testing

We are also building our soft skills side of training and  are able to provide training on:

  • Leading and Managing Change
  • Lean Operations Management Work Practices
  • Problem Solving
  • Communication Skills
  • Management Essentials

Hardware & Software Sales

IT-IQ prides itself on working for you to build partnerships with reputable industry suppliers to leverage competitive prices to you on hardware ranging from server and routers to access points and I-pads. We are able to supplement our sales with installation support and software solutions.

We are able to provide all Windows software with licensing, Anti-Virus software and licensing and any other software requirements and or licensing requirements

Email: 
Telephone: 
+267 318 1684
Fax: 
+267 319 1059
Postal Address: 
P O Box 40509, Gaborone
Physical Address: 
Plot 68, Unit 8, Gaborone International Commerce Park
Town or City: 
Gaborone